Exploració per autor "Rahman, Muhammad Sabbir"
Ara es mostren els items 1-2 de 2
-
Assessing the antecedents of customer loyalty on healthcare insurance products: service quality; perceived value embedded model
Abdelfattah, Fadi Abdelmuniem; Rahman, Muhammad Sabbir; Osman, Mohamad (OmniaScience, 2015-12)
Article
Accés obertPurpose: This research aim to investigate the influence of service quality attributes towards customers’ loyalty on health insurance products. In addition, this research also tested the mediation role of perceived value ... -
Examining the relationship between service quality and customer satisfaction: a factor specific approach
Ismail, Azman; Ridzuan, Ahmad Azan; Rose, Nur Ilyani Ranlan; Abdullah, Muhammad Madi Bin; Rahman, Muhammad Sabbir; Francis, Sebastian K. (School of Industrial and Aeronautic Engineering of Terrassa (ETSEIAT). Universitat Politècnica de Catalunya (UPC), 2013-07)
Article
Accés obertPurpose: This research was aimed at examining the relationship between service quality and customer satisfaction with data obtained from Malaysian soldiers who were involved in peace keeping missions in a Middle Eastern ...