Mostra el registre d'ítem simple

dc.contributor.authorAsadullah, Muhammad Ali
dc.contributor.authorHaider, Sajid
dc.contributor.authorPablos Heredero, Carmen de
dc.contributor.authorMusaddiq, Mariam
dc.date.accessioned2016-12-14T16:10:03Z
dc.date.available2016-12-14T16:10:03Z
dc.date.issued2016-11
dc.identifier.citationAsadullah, Muhammad Ali [et al.]. Effect of ingratiation on supervisor satisfaction through helping behavior: a moderated mediation model. "Intangible Capital", Novembre 2016, vol. 12, núm. 5, p. 1157-1191.
dc.identifier.issn1697-9818
dc.identifier.urihttp://hdl.handle.net/2117/98270
dc.description.abstractPurpose: This research intends to investigate the mediating role of helping behavior in relationship between employee ingratiation and supervisor satisfaction across high and low levels of ingratiation behavior, and answers the questions: how, when and why ingratiation is effective. Design/methodology: Data were collected through questionnaire surveys in hotel industry, and structural equation modelling was applied to analyze these data by using hypotheticaldeductive approach. Findings: The results indicate that helping behavior is an important mediator of the relationship between ingratiation and supervisor satisfaction. Moreover, ingratiation is also a strong moderator of the relationship between helping behavior and supervisor satisfaction. This research concludes that employee ingratiation positively predicts helping behaviors, and consequently the supervisor satisfaction. Research limitations/implications: This study is not experimental in nature, but a crosssectional design has been followed. Future research can focus on an experimental design by incorporating a time element, and the design and analysis should be nested since this study did not use multilevel analysis. Moreover, this study used only two forms of ingratiation for measuring employee ingratiation behavior. We suggest researchers to consider all four dimensions of ingratiation by using some distinct scales. Practical implications: This research explains mechanisms underlying supervisor-subordinate relationship, and contributes to organizational behavior research by answering the question; 'when and how ingratiation could be effective?' The findings of this study have important managerial implications, and provide future lines of research. Social implications: The findings of this research demonstrate that ingratiation is an important tool for satisfying superiors if employees exhibit helping behaviors towards coworkers and supervisors. Particularly, new employees can benefit from ingratiation to socialize within work organizations. Moreover, existing employees can use ingratiation to establish as well as maintain better social relations with supervisors and colleagues. Originality/value: Previous research emphasized more on customer-directed employee ingratiation but this study offers its contribution by emphasizing coworker as well as supervisor directed employee ingratiation. Moreover, this study measures effectiveness of ingratiation in terms of employee task performance representing supervisor satisfaction.
dc.format.extent35 p.
dc.language.isoeng
dc.publisherOmniaScience
dc.rightsAttribution-NonCommercial 3.0 Spain
dc.rights.urihttp://creativecommons.org/licenses/by-nc/3.0/es/
dc.subjectÀrees temàtiques de la UPC::Economia i organització d'empreses::Gestió i direcció::Recursos humans
dc.subject.lcshMediation
dc.subject.lcshSupervisors
dc.subject.lcshJob satisfaction
dc.subject.otherIngratiation
dc.subject.otherHelping behavior
dc.subject.otherSupervisor satisfaction
dc.subject.otherMediation
dc.subject.otherModeration
dc.titleEffect of ingratiation on supervisor satisfaction through helping behavior: a moderated mediation model
dc.typeArticle
dc.subject.lemacMediació
dc.subject.lemacSupervisors
dc.subject.lemacSatisfacció en el treball
dc.identifier.doi10.3926/ic.759
dc.identifier.dlB-33375-2004
dc.description.peerreviewedPeer Reviewed
dc.rights.accessOpen Access
local.citation.publicationNameIntangible Capital
local.citation.volume12
local.citation.number5
local.citation.startingPage1157
local.citation.endingPage1191


Fitxers d'aquest items

Thumbnail

Aquest ítem apareix a les col·leccions següents

Mostra el registre d'ítem simple