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dc.contributor.authorCarvallo Vega, Juan Pablo
dc.contributor.authorFranch Gutiérrez, Javier
dc.contributor.otherUniversitat Politècnica de Catalunya. Departament d'Enginyeria de Serveis i Sistemes d'Informació
dc.identifier.citationCarvallo, J.P., Franch, X. "Towards the definition of a quality model for mail servers". 2002.
dc.description.abstractThe paper presents an approach for building a Mail Server Quality Model, based on the ISO/IEC software quality standard. We start by defining the mail system domain to be used as general framework and the relevant technologies involved. Then a general overview of the ISO/IEC standard is given. The basic steps, the relevant considerations and criteria used to select the appropriated subcharacteristics and quality attributes are also presented. The selected attributes are categorized under the six ISO/IEC quality characteristics conforming the model. Finally some case studies requirements and two commercial mail server tools are used to evaluate the model.
dc.format.extent34 p.
dc.subjectÀrees temàtiques de la UPC::Informàtica
dc.subject.otherMail server
dc.subject.otherQuality model
dc.subject.otherSoftware quality standard
dc.titleTowards the definition of a quality model for mail servers
dc.typeExternal research report
dc.rights.accessOpen Access
dc.description.versionPostprint (published version)
upcommons.citation.authorCarvallo, J.P.; Franch, X.

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