Applying grounded theory to create a unified critical success factors model for ERP implementations
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Estadístiques de LA Referencia / Recolecta
Inclou dades d'ús des de 2022
Cita com:
hdl:2117/96464
Tipus de documentReport de recerca
Data publicació2000-10
Condicions d'accésAccés obert
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Abstract
Despite the benefits that can be achieved from a successful ERP system implement
ation, there is already evidence of high failure risks in ERP implementation pro
jects. Too often, project managers focus mainly on the technical and financial a
spects of the implementation project, while neglecting or putting less effort on
the nontechnical issues. Therefore, one of the major research issues in ERP sys
tems today is the study of ERP implementation success. Some authors have shown t
hat ERP implementation success definition and measurement depends on the points
of view of the involved stakeholders. A typical approach used to define and meas
ure ERP implementation success has the been critical success factors approach.
Along this line, in this research we seek to contribute to our understanding of
the critical success factors of ERP implementations and how these critical succe
ss factors can be put into practice to help the process of project management in
ERP implementations. We attempt to build a consensus from previous research and
to derive a unified model of critical success factors in ERP implementations.
For this purpose we apply grounded theory as our main research method. We have c
ollected all the relevant research material and we have coded it. To increase th
e validity and reliability of the study, the several information sources have be
en triangulated and inconsistencies have been clarified with additional document
ation. This study provides the results of the open coding process from our appli
cation of the grounded theory method. After the coding step, we obtain an initia
l unified model of the critical success factors in ERP implementations. We then
map these critical success factors in a matrix with four perspectives: organisat
ional, technological, strategic and tactical.
CitacióPastor, J., Esteves, J. "Applying grounded theory to create a unified critical success factors model for ERP implementations". 2000.
Forma partLSI-00-58-R
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R00-58.ps | 1,511Mb | Postscript | Visualitza/Obre |