Work force retention: role of work environment, organization commitment, supervisor support and training & development in ceramic sanitary ware industries in India
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hdl:2117/91291
Tipus de documentArticle
Data publicació2016-10
EditorOmniaScience
Condicions d'accésAccés obert
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continguts d'aquesta obra estan subjectes a la llicència de Creative Commons
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Reconeixement-NoComercial 3.0 Espanya
Abstract
Purpose: Although retention of employees has become hot topic in this career turbulent era,
practically no empirical research is carried out in the fast growing ceramic sector till now and this
research fills the gap in the literature. The literatures surveys reported that organization
commitment is an important determinant of retention and work environment, supervisor support
and training and development are the most relevant antecedents increasing commitment towards
organization. This paper examines the impact of the above factors over organization commitment
and explores the effects of organization commitment on retention, and verifies the mediating
effect of organization commitment on the relationship between proposed factors and retention.
Design/methodology/approach: A survey was completed by 416 employees working in five
ceramic sanitary ware factories located at different places in India. Questionnaire consisting of
items adopted from previous researches were used to collect data. The selection of respondents
was based on the simple random sampling.
Findings: Findings reveals that organization commitment influences retention and all the above
factors enhances it. Moreover organization commitment partially mediates the relationship
between proposed factors and retention. However multiple regression analysis indicated that
training and development did not have any notable influence on retention.
Research limitations/implications: This study was conducted in a particular country and also
in a particular sector of manufacturing industry, which limits generalization. Possibility of bias
towards their organization and assumption that respondents know about their organization are
other limitations.
Practical implications: This paper offers recommendations to HR (Human resource) managers
that they should extend their support to work environment, supervisor support and training and
development in order to generate better relationship with employees and to reduce their
likelihood of leaving the company.
Originality/value: This article makes significant contribution to most turnover prone Indian
environment, highlighting the important factors to be given priority for employee’s retention.
CitacióUmamaheswari, S.; Krishnan, Jayasree. Work force retention: role of work environment, organization commitment, supervisor support and training & development in ceramic sanitary ware industries in India. "Journal of Industrial Engineering and Management", Octubre 2016, vol. 9, núm. 3, p. 612-633.
Dipòsit legalB-28744-2008
ISSN2013-0953
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