A field investigation of flight anxiety: evidence of gender differences in consumer behaviors among Las Vegas passengers

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Document typeArticle
Defense date2016-06
PublisherOmnia Science
Rights accessOpen Access
Abstract
Purpose: This study examines how anxious the Las Vegas public is through a case study of one local international airport.
Design/methodology: This study examines gender differences in consumer behaviors among the flying public inside Las
Vegas McCarran International Airport in a field experiment theoretically grounded in Terror Management Theory.
Findings and Originality/value: Because airports are replete with reminders of human mortality, it is not a surprise that
death awareness and flight anxiety may be closely related. The flying public that is anxious to fly presents an interesting
public relations situation for airports. Therefore, this study examines how anxious the Las Vegas public is through a case
study of one local international airport. Results show that flight anxiety does provoke the same kind of existential defenses
that traditional death awareness does. This study also suggests that men and women do not react to flight anxiety in a
uniform way, they are different in their reactions in seeking to gamble, eating unhealthy food, and an increased desire for
electronic entertainment.
CitationHarvell, Lindsey A. [et al.]. A field investigation of flight anxiety: evidence of gender differences in consumer behaviors among Las Vegas passengers. "Journal of Airline and Airport Management", Juny 2016, vol. 6, núm. 1, p. 45-60.
ISSN2014-4806
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