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dc.contributorRubió López, Juana
dc.contributorValero, Miguel
dc.contributorNavarro Viciana, Juan Antonio
dc.contributor.authorCabanellas Garcia, Roger
dc.description.abstractThe purpose of this thesis is to explain how to design, elaborate and implement a Crisis Management Tool (CMT). CMT's gold is to improve and stimulate the decision-making process to the Management Board and to the CEO itself in case of crisis situation, we do understood crisis as fire, terrorist attack or any situation which interrupt the regular development of their daily tasks. A quick and accurate reaction to a crisis situation makes increase the percentage of success in front of an unforeseen catastrophe. Concerning the design itself, it must be highlighted that the tool has been roll out on a clear and essential premise: Easy, even it is not much used! The development of the Crisis Management tool (CMT) is enshrined in the Business Continuity Plan lifecycle. In this dissertation the main aim and the technical specifications considered for developing the CMT are detailed. CMT has been tested, a pilot version has been applied in a Crisis Management practice exercise for the Management Board of a real company, results are explained in this thesis. Finally, I have listed those aspect that have to be improved, those were identify while designing and testing the tool.
dc.publisherUniversitat Politècnica de Catalunya
dc.subjectÀrees temàtiques de la UPC::Enginyeria de la telecomunicació
dc.subjectÀrees temàtiques de la UPC::Informàtica::Programació
dc.subject.lcshWeb sites--Management--Computer programs
dc.subject.otherPlan de continuidad negocio
dc.subject.otherTaller de crisis
dc.titleDiseño de una herramienta de gestión de crisis
dc.typeBachelor thesis
dc.subject.lemacProgrames d'ordinador
dc.rights.accessRestricted access - author's decision
dc.audience.educationlevelEstudis de primer/segon cicle
dc.audience.mediatorEscola d'Enginyeria de Telecomunicació i Aeroespacial de Castelldefels

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