2021, vol. 11, núm. 2

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Summary

Artificial Intelligence potential within airlines: a review on how AI can enhance strategic decision-making in times of COVID-19

Pérez Campuzano, Darío; Morcillo Ortega, Patricio; Rubio Andrada, Luis; López Lázaro, Antonio (Omnia Science, 2021-12)
Article
Open Access
Purpose: The purpose is to explore the potential of Artificial Intelligence (AI) applications regarding strategic decision-making in airlines in times of COVID-19 and to depict a roadmap to encourage scholars and practitioners ...
Investigation into the Hub-and-Spoke model using brand and frequent-flyer program

Boroh, Johannes (Omnia Science, 2021-12)
Article
Open Access
Purpose: This paper seeks to understand if customer acceptance on flying through a hub has changed today, compared to the findings from past research conducted many years ago. The study involves investigations of Singapore ...