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dc.contributor.authorForcada Matheu, Núria
dc.contributor.authorMacarulla Martí, Marcel
dc.contributor.authorLove, Peter E.D.
dc.contributor.otherUniversitat Politècnica de Catalunya. Departament d'Enginyeria de la Construcció
dc.date.accessioned2013-03-19T16:04:48Z
dc.date.created2013-04
dc.date.issued2013-04
dc.identifier.citationForcada, N.; Macarulla, M.; Love, P.E.D. Assessment of residential defects at post-handover. "Journal of construction engineering and management", Abril 2013, vol. 139, núm. 4, p. 372-378.
dc.identifier.issn0733-9364
dc.identifier.urihttp://hdl.handle.net/2117/18416
dc.description.abstractIn Spain, the Ley de Ordenación de la Edificación (Building Regulation Act) has established compulsory warranties to ensure that buildings meet basic requirements with regard to functionality, general safety and structure, fireproofing, and use and habitability. Despite the requirements of this regulatory body, defects in newly built dwellings remain a pervasive problem, which has resulted in a plethora of complaints to the Instituto Nacional del Consumo (National Institute for Consumers ’ Protection), which deals with consumer protection in Spain. In this paper, a total of 2,351 post-handover defects derived from four Spanish builders and seven residential developments are classified according to their location, subcontract, and element. The research reveals that the most common defects identified by customers at handover were incomplete tile grouting and incorrect fixtures and fittings in toilets. In addition, failure to apply second coats of paint to walls was deemed a problematic issue. Typical surface/appearance defects were found to include floor or wall unevenness, stains, mess, and small cracks and marks, primarily caused by lack of protection. In areas where fixtures, fittings, and finishes were of a similar nature, such as the kitchen and bathroom, defect types also arose. Determining the location, subcontract, and element where defects occur in residential buildings can provide invaluable knowledge about areas where builders are likely to make errors or mistakes or take deliberate shortcuts during construction. Thus, emphasis on quality control and supervision of subcontract trades, especially in the identified areas, and during the final stages of residential construction, are critical to ensure that defects are reduced.
dc.format.extent7 p.
dc.language.isoeng
dc.publisherAmerican Society of Civil Engineers (ASCE)
dc.subjectÀrees temàtiques de la UPC::Edificació::Gestió d'obres ::Qualitat a l'edificació
dc.subject.lcshBuilding--Quality control
dc.subject.lcshConstruction industry--Subcontracting--Spain
dc.titleAssessment of residential defects at post-handover
dc.typeArticle
dc.subject.lemacConstrucció -- Control de qualitat -- Espanya
dc.subject.lemacEdificis -- Control de qualitat
dc.subject.lemacIndústria de la construcció -- Qualitat
dc.subject.lemacIndústria de la construcció -- Subcontractació comunicació
dc.contributor.groupUniversitat Politècnica de Catalunya. GRIC - Grup de Recerca i Innovació de la Construcció
dc.identifier.doi10.1061/(ASCE)CO.1943-7862.0000603
dc.description.peerreviewedPeer Reviewed
dc.relation.publisherversionhttp://ascelibrary.org/doi/abs/10.1061/%28ASCE%29CO.1943-7862.0000603
dc.rights.accessRestricted access - publisher's policy
local.identifier.drac10441294
dc.description.versionPostprint (published version)
dc.date.lift10000-01-01
local.citation.authorForcada, N.; Macarulla, M.; Love, P.E.D
local.citation.publicationNameJournal of construction engineering and management
local.citation.volume139
local.citation.number4
local.citation.startingPage372
local.citation.endingPage378


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