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dc.contributor.authorFlores Vazquez, Carlos
dc.contributor.authorAngulo Bahón, Cecilio
dc.contributor.authorIcaza, Daniel
dc.contributor.authorCobos-Torres, Juan-Carlos
dc.contributor.otherUniversitat Politècnica de Catalunya. Departament d'Enginyeria de Sistemes, Automàtica i Informàtica Industrial
dc.identifier.citationFlores-Vazquez, C. [et al.]. Developing a socially-aware robot assistant for delivery tasks. A: International Conference in Applied Technologies. "Applied Technologies: First International Conference: ICAT 2019: Quito, Ecuador, December 3-5, 2019: proceedings". Berlín: Springer, 2019, p. 531-545.
dc.descriptionThis is a post-peer-review, pre-copyedit version of an article published in Applied Technologies. The final authenticated version is available online at:
dc.description.abstractThis paper discusses about elements to be considered for developing a Service Robot that performs its task in a social environment. Due to the social focus of the service, not only technical considerations are demanded in order to accomplish with the task, but also the acceptance of use for the people, who interact with all of them. As our particular research topic, we establish a taxonomy to determine the framework for the development of socially-aware robot assistants for serving tasks such as deliveries. This is a general approach to be considered for any service robot being implemented in a social context. This article presents several previous cases of the implementation of service mobile robots, their analysis and the motivation of how to solve their acceptance and use by people. Therefore, under this approach it is very important not to generate false expectations about the capabilities of the robot, because as it is explained in the state of the art analysis that very high unsatisfied expectations lead to leaving the robot unused....
dc.format.extent15 p.
dc.rightsAttribution-NonCommercial-NoDerivs 3.0 Spain
dc.subjectÀrees temàtiques de la UPC::Informàtica
dc.subject.lcshHuman-machine systems
dc.subject.lcshHuman-computer interaction
dc.subject.otherService robotics
dc.subject.otherSocial robotics
dc.subject.otherHuman - robot interaction
dc.subject.otherMobile robotics
dc.subject.otherTechnology acceptance
dc.titleDeveloping a socially-aware robot assistant for delivery tasks
dc.typeConference report
dc.subject.lemacRobòtica -- Aspectes socials
dc.subject.lemacSistemes persona-màquina
dc.subject.lemacInteracció persona-ordinador
dc.contributor.groupUniversitat Politècnica de Catalunya. GREC - Grup de Recerca en Enginyeria del Coneixement
dc.description.peerreviewedPeer Reviewed
dc.rights.accessOpen Access
dc.description.versionPostprint (published version)
local.citation.authorFlores-Vazquez, C.; Angulo, C.; Icaza, D.; Cobos-Torres, J.
local.citation.contributorInternational Conference in Applied Technologies
local.citation.publicationNameApplied Technologies: First International Conference: ICAT 2019: Quito, Ecuador, December 3-5, 2019: proceedings

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