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dc.contributor.authorLópez, Luis
dc.contributor.authorSunyer Torrents, Albert
dc.contributor.otherUniversitat Politècnica de Catalunya. Departament d'Organització d'Empreses
dc.identifier.citationLópez, L.; Suñe, A. Turnover-induced forgetting and its impact on productivity. "British Journal of Management", 08 Novembre 2011, núm. Early View, p. 1-16.
dc.description.abstractIn this paper we investigate organizational forgetting, the notion that a firm’s knowledge does not persist over time, exploring knowledge depreciation caused by changes in human capital. We first conduct an in-depth exploratory case study to identify organizational forgetting. The empirical evidence suggests that organizational forgetting occurs when abrupt personnel turnover takes place. The data reveal a forgetting pattern that is entirely episodic in nature. Thereupon we conduct a confirmatory piece, using multiple regression models, to measure the impact of organizational forgetting on overall productivity. We find that, as a result of repeated forgetting processes, productivity falls in spite of continued output accumulation because of changes in the characteristics of the resource where experience resides
dc.format.extent16 p.
dc.publisherWiley InterScience
dc.subjectÀrees temàtiques de la UPC::Economia i organització d'empreses::Gestió del coneixement
dc.subjectÀrees temàtiques de la UPC::Economia i organització d'empreses::Gestió i direcció::Recursos humans
dc.subject.lcshKnowledge management
dc.subject.lcshLabor productivity
dc.titleTurnover-induced forgetting and its impact on productivity
dc.subject.lemacGestió del coneixement
dc.subject.lemacProductivitat laboral
dc.description.peerreviewedPeer Reviewed
dc.rights.accessRestricted access - publisher's policy
dc.description.versionPostprint (published version)
upcommons.citation.authorLópez, L.; Suñe, A.
upcommons.citation.publicationNameBritish Journal of Management
upcommons.citation.numberEarly View

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