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dc.contributor.authorLlort Gual, Núria
dc.contributor.authorLusa García, Amaia
dc.contributor.authorMartínez Costa, Carme
dc.contributor.authorMateo Doll, Manuel
dc.contributor.otherUniversitat Politècnica de Catalunya. Departament d'Organització d'Empreses
dc.identifier.citationLlort, N., Lusa, A., Martinez, M., Mateo, M. A decision support system and a mathematical model for strategic workforce planning in consultancies. "Flexible Services and Manufacturing Journal", 1 Gener 2018, vol. 31, núm. 2, p. 497-523
dc.description.abstractStrategic staff planning in consultancies is a major problem that directly affects the firm’s performance and capacity for dealing with projects appropriately. Furthermore, the decisions taken now will have long term consequences, because consultants are highly qualified workers who need very long learning periods to achieve enough expertise. In other words, the size and composition of the future workforce depends on the decisions taken today. It is important to underline that the system anticipates future capacity adjustment in response to forecasted demand requirements; therefore, it is flexible to plan the workforce in different scenarios and time horizons. This paper proposes a decision support system based on a mathematical optimization model for solving strategic staff planning, taking the company’s strategies, policies and objectives into account and optimizing both the costs and the staff composition. The tool is tested by applying it in an office belonging to a multinational consulting firm.
dc.rightsAttribution-NonCommercial-NoDerivs 3.0 Spain
dc.subjectÀrees temàtiques de la UPC::Economia i organització d'empreses
dc.subject.lcshProgramming (Mathematics)
dc.subject.lcshStrategic planning
dc.subject.otherCapacity planning
dc.subject.otherDecision support systems
dc.subject.otherMathematical programming
dc.subject.otherStaff planning
dc.subject.otherStrategic capacity planning
dc.titleA decision support system and a mathematical model for strategic workforce planning in consultancies
dc.subject.lemacProgramació (Matemàtica)
dc.subject.lemacPlanificació estratègica
dc.contributor.groupUniversitat Politècnica de Catalunya. SCOM - Supply Chain and Operations Management
dc.description.peerreviewedPeer Reviewed
dc.rights.accessOpen Access
dc.description.versionPostprint (author's final draft)
local.citation.authorLlort, N.; Lusa, A.; Martinez, M.; Mateo, M.
local.citation.publicationNameFlexible Services and Manufacturing Journal

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