2018. vol. 14, núm. 3
Summary
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The role of patron dining experience and emotions on relationship quality in chain restaurant industry
(OmniaScience, 2018-10)
Article
Open AccessP u r p o s e: This paper investigates the role of patron dining experience (PDE) and emotions on relationship quality in the chain restaurant industry. Design/methodology: Stratified random sampling method was used where ... -
Innovation in the government-run Continuing Vocational Education and Training programme for unemployed in Catalonia (Spain): Challenges and opportunities
(OmniaScience, 2018-10)
Article
Open AccessPurpose: This paper offers relevant insights from the activity of the network of Centres d’Innovació i Formació Ocupacional (CIFO), analyzing the development of innovation in a continuing education and training (CVET) ... -
Clustering the mediators between the sales control systems and the sales performance using the AMO model: A narrative systematic literature review
(OmniaScience, 2018-10)
Article
Open AccessPurpose: To identify all types of sales force control systems in the academic literature, and to cluster the mediators between these controls and the performances, according to the AMO model (abilities, motivations, and ... -
Measuring innovation: A state of the science review of existing approaches
(OmniaScience, 2018-10)
Article
Open AccessPurpose: The level of innovation is essential for a company’s or country’s competitive advantage and the ways to measure innovation are manifold. The review aims to give an overview over the continuously growing body on ... -
Normalizing Difference: Emotional intelligence and diversity management competence in healthcare managers
(OmniaScience, 2018-10)
Article
Open AccessPurpose: The diverse workforce presents an array of complexities which necessitates the deployment of specific managerial competencies. Empirical evidences have indicated the role of emotional intelligence in the enhancement ... -
The capitalization of operating leases: Analysis of the impact on the IBEX 35 companies
(OmniaScience, 2018-10)
Article
Open AccessPurpose: This paper analyzes the consequences of the change in the accounting rules about operating leases in the companies and users of financial information. Design/methodology: We use the constructive capitalization ... -
Towards a model of normative diagnosis in the organizational context: The evaluative model of normative appeals
(OmniaScience, 2018-10)
Article
Open AccessPurpose: The aim of the present work is to advance in a topic that has received little attention in the literature: normative diagnosis; contributing new empirical evidence to a recently proposed model: The Evaluative Model ...
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