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End-user driven feedback prioritization

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Seyff, Norbert
Stade, Melanie
Fotrousi, Farnaz
Oriol Hilari, MarcMés informacióMés informacióMés informació
Document typeConference report
Defense date2017
PublisherCEUR-WS.org
Rights accessOpen Access
Attribution-NonCommercial-NoDerivs 3.0 Spain
Except where otherwise noted, content on this work is licensed under a Creative Commons license : Attribution-NonCommercial-NoDerivs 3.0 Spain
Abstract
End-user feedback is becoming more important for the evolution of software systems. There exist various communication channels for end-users (app stores, social networks) which allow them to express their experiences and requirements regarding a software application. End-users communicate a large amount of feedback via these channels which leads to open issues regarding the use of end-user feedback for software development, maintenance and evolution. This includes investigating how to identify relevant feedback scattered across different feedback channels and how to determine the priority of the feedback issues communicated. In this research preview paper, we discuss ideas for enduser driven feedback prioritization.
CitationSeyff, N., Melanie Stade, Fotrousi, F., Oriol, M. End-user driven feedback prioritization. A: International Workshop on Requirements Prioritization and Enactment. "REFSQ 2017 Joint Proceedings of the Co-Located Events: Joint Proceedings of REFSQ-2017 Workshops, Doctoral Symposium, Research Method Track, and Poster Track: co-located with the 22nd International Conference on Requirements Engineering: Foundation for Software Quality (REFSQ 2017): Essen, Germany, February 27, 2017". CEUR-WS.org, 2017, p. 1-7. 
URIhttp://hdl.handle.net/2117/121216
ISBN1613-0073
Publisher versionhttp://ceur-ws.org/Vol-1796/priore-paper-4.pdf
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  • GESSI - Grup d'Enginyeria del Software i dels Serveis - Ponències/Comunicacions de congressos [197]
  • Departament d'Enginyeria de Serveis i Sistemes d'Informació - Ponències/Comunicacions de congressos [485]
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