End-user driven feedback prioritization
Document typeConference report
Rights accessOpen Access
End-user feedback is becoming more important for the evolution of software systems. There exist various communication channels for end-users (app stores, social networks) which allow them to express their experiences and requirements regarding a software application. End-users communicate a large amount of feedback via these channels which leads to open issues regarding the use of end-user feedback for software development, maintenance and evolution. This includes investigating how to identify relevant feedback scattered across different feedback channels and how to determine the priority of the feedback issues communicated. In this research preview paper, we discuss ideas for enduser driven feedback prioritization.
CitationSeyff, N., Melanie Stade, Fotrousi, F., Oriol, M. End-user driven feedback prioritization. A: International Workshop on Requirements Prioritization and Enactment. "REFSQ 2017 Joint Proceedings of the Co-Located Events: Joint Proceedings of REFSQ-2017 Workshops, Doctoral Symposium, Research Method Track, and Poster Track: co-located with the 22nd International Conference on Requirements Engineering: Foundation for Software Quality (REFSQ 2017): Essen, Germany, February 27, 2017". CEUR-WS.org, 2017, p. 1-7.