La relación entre aeropuerto y sociedad. Un análisis desde la responsabilidad social en ingeniería aplicado al Aeropuerto de Barcelona El Prat
Author's e-mailgloruri5gmail.com; firstname.lastname@example.org
Tutor / director / evaluatorTrapote Barreira, César
Document typeBachelor thesis
Rights accessRestricted access - confidentiality agreement
In this project, an approach to stakeholders' dialogue from the perspective of Corporate Social Responsibility has been carried out in the Airport of Barcelona - El Prat area, in order to analyze the impact caused by the airport activity and its evolution in the interest groups that may be affected by the actions that the airport might have. For this, throughout the first chapter a review through history is done from the emergence of the concept of ethics to its metamorphosis and relationship with Social Responsibility, going through the definition of sustainable development and seeing how global awareness of the social, labor and environmental issues have been emerging over the years. Then, the key of this work focuses on Corporate Social Responsibility, along with all the nuances that it presents and the stakeholder concept. This chapter closes with several examples of the most important CSR ambassadors around the world to see what kind of decisions they make and how they have influenced others. Next, a study is made of the most influential interest groups of the Airport of Barcelona - El Prat and the relationship that exists between them and with AENA. In order to know this information first hand, the methodology used is based on the performance of qualitative (interviews) or quantitative (surveys) investigations depending on the interest group that is being consulted. Finally, the compilation of the information obtained through these investigations will allow us to know the true interests of each group consulted and sum up with some broad conclusions where the current situation in the aviation sector will be assessed and, more specifically, the attitude that AENA takes with Corporate Social Responsibility in the case of Barcelona Airport - El Prat.