On interaction quality in human-robot interaction
Tipo de documentoTexto en actas de congreso
Fecha de publicación2017
Condiciones de accesoAcceso abierto
In many complex robotics systems, interaction takes place in all directions between human, robot, and environment. Performance of such a system depends on this interaction, and a proper evaluation of a system must build on a proper modeling of interaction, a relevant set of performance metrics, and a methodology to combine metrics into a single performance value. In this paper, existing models of human-robot interaction are adapted to fit complex scenarios with one or several humans and robots. The interaction and the evaluation process is formalized, and a general method to fuse performance values over time and for several performance metrics is presented. The resulting value, denoted interaction quality, adds a dimension to ordinary performance metrics by being explicit about the interplay between performance metrics, and thereby provides a formal framework to understand, model, and address complex aspects of evaluation of human-robot interaction.
CitaciónBensch, S., Jevtic, A., Hellström, T. On interaction quality in human-robot interaction. A: International Conference on Agents and Artificial Intelligence. "ICAART 2017 Proceedings of the 9th International Conference on Agents and Artificial Intelligence, vol. 1". Porto: SciTePress, 2017, p. 182-189.