Análisis crítico de la seguridad operacional aplicada a los proveedores externos en el aeropuerto de Barcelona - El Prat
Tutor / director / evaluatorHuerta Carrillo, María
Document typeBachelor thesis
Rights accessRestricted access - confidentiality agreement
This document presents a study about the relationship between the Safety Management System and the External Suppliers that works in Barcelona Airport - El Prat. Firstly, the concept of safety is defined and the different regulations of this relationship are shown, without going further into the issue. Following, it is described how the system watch over the activity of different External Suppliers through the Aircraft Marshalling Team and, the different supervisions that are done. After that, the widespread opinion of platform workers is presented, where some of the workers decide to leave aside the security first concept to make the flight in time. Then, all the system explained above is analyzed. This analysis find out that the Airport Safety Level is acceptable but, there are certain deficiencies. The following deficiencies are highlighted: Safety is not punitive, the Safety Management System is excessively bureaucratic, the staff training process and the level of awareness of the platform workers is not ideal. Finally, some proposals are developed. These proposals seek to solve the deficiencies detected. The main proposals are highlighted for its ease in the implementation and for their improvement in efficiency. The outstanding proposals are: digitize all documentation of the Management System speeding up the paperwork adding digital signature, do not to tell the External Suppliers which flight will be the chosen one for turnaround supervision until moments before, do multiple turnaround supervisions at different suppliers at the same time and, the creation of a new formation supervision for platform workers.