Desarrollo de un módulo CRM en plataforma Siebel 8.1 para una aerolínea

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Tutor / directorSabaté i Garriga, FerranMés informacióMés informacióMés informació; Martínez Oliva, Moisès
Document typeBachelor thesis
Date2016-06-29
Rights accessRestricted access - confidentiality agreement
All rights reserved. This work is protected by the corresponding intellectual and industrial property rights. Without prejudice to any existing legal exemptions, reproduction, distribution, public communication or transformation of this work are prohibited without permission of the copyright holder
SubjectsCustomer relations -- Management -- Computer programs, Expert systems (Computer science), CRM (Programes d'ordinador), Sistemes experts (Informàtica)
DegreeGRAU EN ENGINYERIA INFORMÀTICA (Pla 2010)
URIhttp://hdl.handle.net/2117/100051
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