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dc.contributor.authorGiraldo-O'Meara, Martha
dc.contributor.authorMarin-Garcia, Juan A.
dc.contributor.authorMartinez-Gomez, Monica
dc.identifier.citationGiraldo-O'Meara, Martha; Marin-Garcia, Juan A.; Martinez-Gomez, Monica. Validation of the JDS satisfaction scales applied to educational university environments. "Journal of Industrial Engineering and Management", Abril 2014, vol. 7, núm. 1, p. 72-99.
dc.description.abstractPurpose: The aim of this study is to review and summarize the main satisfaction scales used in publications about human Resource Management and educational research, in order to adapt the satisfaction scales of the Job Diagnostic Survey (JDS) to higher education and validate it with a sample of university students and to assess the concept of satisfaction in two different ways: as a single-item measure, with a global indicator and as a multi-item measure, analyzed as a global model and composed by several scales. Design/methodology/approach: Confirmatory factor analysis with maximum likelihood, using structural equations model, was employed to assess the model fit in 152 business management undergraduates. Findings and Originality/value: The satisfaction model measured as multi-item scale present an acceptable fit. Even though, some of the satisfaction scales did not present a satisfactory fit, they can be used and interpreted independently with carefulness. Nevertheless, the satisfaction single-item scale presents a better fit and has been validated as a simpler and less costly measure of satisfaction. Originality/value: In the current process of change that is taking place in universities according to the plan developed by the European Space of higher Education, validated instruments as the satisfaction scale of JDS, adapted to teaching, may facilitate this process through the diagnosis, and follow-up of changes in satisfaction levels in university classrooms.
dc.format.extent28 p.
dc.rightsAttribution-NonCommercial 3.0 Spain
dc.subjectÀrees temàtiques de la UPC::Ensenyament i aprenentatge::Ensenyament universitari
dc.subjectÀrees temàtiques de la UPC::Economia i organització d'empreses::Gestió de la qualitat
dc.subject.lcshCollege students
dc.subject.lcshJob satisfaction
dc.subject.otherScale validation
dc.subject.otherHigher education
dc.titleValidation of the JDS satisfaction scales applied to educational university environments
dc.subject.lemacEstudiants universitaris
dc.subject.lemacSatisfacció en el treball
dc.description.peerreviewedPeer Reviewed
dc.rights.accessOpen Access
local.citation.authorGiraldo-O'Meara, Martha; Marin-Garcia, Juan A.; Martinez-Gomez, Monica
local.citation.publicationNameJournal of Industrial Engineering and Management

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Except where otherwise noted, content on this work is licensed under a Creative Commons license : Attribution-NonCommercial 3.0 Spain