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dc.contributor.authorJian, Zhaoquan
dc.contributor.authorWang, Chen
dc.identifier.citationJian, Zhaoquan; Wang, Chen. The impacts of network competence, knowledge sharing on service innovation performance: Moderating role of relationship quality. "Journal of Industrial Engineering and Management", Abril 2013, vol. 6, núm. 1, p. 25-49.
dc.description.abstractPurpose: To examine how network competence, knowledge sharing and relationship quality affect service innovation performance Design/methodology/approach: Empirical Research Findings: 1) Both enterprise’s network competence and knowledge sharing have distinct positive impact on SIP; (2) Knowledge sharing partially mediates the effect of network competence on SIP. (3) Relationship quality positively moderates the effect of network competence on knowledge sharing, and the effect of knowledge sharing on SIP. (4) Relationship quality does not positively moderate the effect of network competence on SIP. Originality/value: This study has enriched current understanding of the relationship among network competence, knowledge sharing, relationship quality and service innovation performance
dc.format.extent25 p.
dc.publisherSchool of Industrial and Aeronautic Engineering of Terrassa (ETSEIAT). Universitat Politècnica de Catalunya (UPC)
dc.rightsAttribution-NonCommercial 3.0 Spain
dc.subjectÀrees temàtiques de la UPC::Economia i organització d'empreses::Gestió del coneixement
dc.subject.lcshKnowledge management
dc.subject.otherService Innovation Performance (SIP)
dc.subject.otherNetwork Competence (NC)
dc.subject.otherRelationship Quality (RQ)
dc.subject.otherKnowledge Sharing (KS)
dc.titleThe impacts of network competence, knowledge sharing on service innovation performance: Moderating role of relationship quality
dc.subject.lemacGestió del coneixement
dc.description.peerreviewedPeer Reviewed
dc.rights.accessOpen Access
upcommons.citation.authorJian, Zhaoquan; Wang, Chen
upcommons.citation.publicationNameJournal of Industrial Engineering and Management

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