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Facultat d'Informàtica de Barcelona
Enginyeria Informàtica (Pla 2003)
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Facultat d'Informàtica de Barcelona
Enginyeria Informàtica (Pla 2003)
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Estudi i implantació de CRM (Customer Relationship Management) a Nexe
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Memoria PFC.pdf (7,690Mb)
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hdl:2099.1/6820
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Barrio Peralta, Oriol del
Tutor / director / evaluator
Fernández Vélez, Jorge
;
Botella López, Pere
Document type
Master thesis (pre-Bologna period)
Date
2009-01-07
Rights access
Open Access
Subjects
Customer relations -- Management -- Computer programs
,
Industrial management
,
CRM (Programes d'ordinador)
,
Empreses -- Direcció i administració
URI
http://hdl.handle.net/2099.1/6820
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Facultat d'Informàtica de Barcelona - Enginyeria Informàtica (Pla 2003)
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Except where otherwise noted, content on this work is licensed under a Creative Commons license :
Attribution-NonCommercial-NoDerivs 3.0 Spain
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