Study, analysis and implementation of an enterprise mobility management system
Document typeMaster thesis
Rights accessOpen Access
The enterprise mobility management (EMM) has recently become a hot topic for business organizations. Enterprises have seen how the introduction of tablets and smartphones to corporate jobs, has supposed in one hand to some a revolution to the way some business are done, while on the other hand has also uncovered serious deficiencies for securing and access control. This document was created as a response to the imperative need to manage and remotely control devices, applications and content its have access. The initial objectives have been: Study the main characteristics about enterprise mobility and why is needed to manage it. Analyse business mobility requirements and define an Enterprise Mobility Management strategy. Compare, select and implement an Enterprise Mobility Management System and evaluate if it satisfies the needs proposed previously. For its elaboration, has been used a methodology based on phases. First, has developed an intense fieldwork to analyse the requirements of mobility in a real case study. Next, have designed a solution based on an Enterprise Mobility Management System (EMMS) that fulfil all the needs identified previously. Finally, based on previous studies, has been developed a laboratory where put in practice all the management and control techniques studied. At the project ends, the following conclusions have been reached: Companies have much benefits to gain from learn how to develop their activities in a mobility ecosystem. Instead of manifesting an attitude of resistance to this phenomenon, it is better to adopt a constructive and collaborative thinking. Therefore to define the EMM program, it is necessary to analyse the company and its business, having business units forwarding to IT how they consume, create, collaborate and communicate with their activities in order to respond to their mobility needs. Manage a heterogeneous device platform is a big management, maintenance and support challenge. It is therefore essential to identify that Enterprise Mobility Management System which best adapt to the needs required, if necessary making a deep comparison between the different options on the market. EMM solutions must be able to keep under control the device and its contents during the whole life cycle, from delivery to withdrawal. To do EMMS capabilities must include Mobile Device Management, Mobile Application Management and Mobile Content Management. These systems by themselves suppose improvements to the management and security, but are not relevant at the level of productivity and efficiency until its integration with corporate services. This is definitely the "leitmotiv" of this type of solutions. But this part also is the most difficult because when many systems currently on the companies was implanted, not taken into account its use in other conditions different from the traditional PC.