The flexibility of the companies that use outsourcing services to adapt to the changing market
CovenanteeNottingham Trent University
Document typeMaster thesis (pre-Bologna period)
Rights accessOpen Access
The project aims to develop a guide to help outsourcing services through the study of the flexibility of companies employing outsourcing services to adapt to constantly changing market. The first part is a brief description of the objectives, methodologies used and their main applications, and project scope. The second part focuses on the current state of companies in Spain that use outsourcing services, the main problems they face. Reference is also made of this phenomenon in the European context. It gives a detailed description of the legal procedures that apply to the recruitment of outsourcing services, referring to the two parties (contractor and supplier). The third part refers to improvement tools applied. Business intelligence trying to get a new design, based on collaboration, ethics and corporate responsibility of all parts involved (supplier and costumer). The legal tool itself is a benchmarking to set general conditions and regulations regarding the hiring that is done in different European countries. Finally, this study is to achieve an outsourcing model that combines different types of contracts, examines the possibility of sharing resources with other companies, etc. It will also analyze the use of outsourced services flexibly to meet the basic needs (core-semi core), how to keep independent organizations, with the physical transfer of the activity. Increase the flexibility of external services to satisfy the needs of production and market fluctuations.
Projecte del programa Erasmus elaborat a Nottingham Trent University