2019. vol. 15, núm. 3
http://hdl.handle.net/2117/179219
2024-03-28T22:00:40ZInternal corporate social responsibility and organizational creativity: an empirical study of Vietnamese small and medium-sized enterprises
http://hdl.handle.net/2117/179309
Internal corporate social responsibility and organizational creativity: an empirical study of Vietnamese small and medium-sized enterprises
Ngoc, Nguyen; Tuan, Nham; Takahashi, Yoshi
Purpose: The present study investigates the relationship between internal corporate social responsibility (CSR), a type of CSR particularly for employees within organizations, and organizational creativity. The focus is on the mediating effects of affective commitment and knowledge sharing within the relationship. Design/methodology: Data were collected in Vietnam via questionnaire survey. Regarding survey administration, first, we chose the five biggest universities, which specialized in economics and business in Hanoi. Then, from those universities, we randomly selected graduate classes whose students are fulltime employees in various companies around Hanoi. The questionnaire included 5 point Likert scale multi-items designed to measure factors. Among 750 distributed questionnaires, 252 were returned. After screening and deleting those questionnaires with missing information or those from large companies, 199 remained for further investigation, representing 26.53% of the valid response rate. The sample included 117 manufacturing and 82 non-manufacturing companies. For the statistical analysis of the data, we followed the three-step procedure of exploratory factor analysis (EFA), confirmatory factor analysis (CFA), and structural equation modeling. Findings: Results support our hypotheses that predict positive mediating effects, except for the direct relationship between training and development as one aspect of internal CSR and affective commitment, although training and development have an indirect relationship with organizational creativity through knowledge sharing. Originality/value: The study contributes to the literature on internal CSR, especially because it provides the valid empirical evidence for the relationship between internal CSR and organizational creativity, which needs more clarification regarding the process. We emphasize the importance of findings to the case of small and medium-sized enterprises in developing countries, because they often face difficulties implementing external CSR due to resource constraints.
2020-03-05T15:44:38ZNgoc, NguyenTuan, NhamTakahashi, YoshiPurpose: The present study investigates the relationship between internal corporate social responsibility (CSR), a type of CSR particularly for employees within organizations, and organizational creativity. The focus is on the mediating effects of affective commitment and knowledge sharing within the relationship. Design/methodology: Data were collected in Vietnam via questionnaire survey. Regarding survey administration, first, we chose the five biggest universities, which specialized in economics and business in Hanoi. Then, from those universities, we randomly selected graduate classes whose students are fulltime employees in various companies around Hanoi. The questionnaire included 5 point Likert scale multi-items designed to measure factors. Among 750 distributed questionnaires, 252 were returned. After screening and deleting those questionnaires with missing information or those from large companies, 199 remained for further investigation, representing 26.53% of the valid response rate. The sample included 117 manufacturing and 82 non-manufacturing companies. For the statistical analysis of the data, we followed the three-step procedure of exploratory factor analysis (EFA), confirmatory factor analysis (CFA), and structural equation modeling. Findings: Results support our hypotheses that predict positive mediating effects, except for the direct relationship between training and development as one aspect of internal CSR and affective commitment, although training and development have an indirect relationship with organizational creativity through knowledge sharing. Originality/value: The study contributes to the literature on internal CSR, especially because it provides the valid empirical evidence for the relationship between internal CSR and organizational creativity, which needs more clarification regarding the process. We emphasize the importance of findings to the case of small and medium-sized enterprises in developing countries, because they often face difficulties implementing external CSR due to resource constraints.The role of high-performance people management practices in Industry 4.0: the case of medium-sized Spanish firms
http://hdl.handle.net/2117/179306
The role of high-performance people management practices in Industry 4.0: the case of medium-sized Spanish firms
Llinas, Daniel; Abad Puente, Jesús
Purpose: This paper wants to build the case for the key role of high-performance people management practices in the development of I4.0 in SMEs. The research upon which this paper is based wants to prove that the consolidation of those practices should be a priority for any company willing to embark in this journey. The paper deals specifically with medium-sized Spanish firms which, on top, are already having significant issues with digitization. Design/methodology/approach: The paper starts by digging into the literature to see how past technologies have impacted productivity, followed by a review of the material available on digitization and Industry 4.0. It moves on to explore the relationship between people management practices, productivity and innovation. Finally, the focus is placed on Spanish medium-sized companies, understanding their current levels of consolidation of high-performance people management practices as well as digitization. With all this information, several propositions are posited for validation using the Delphi methodology. Findings: I4.0 is, at its core, about productivity improvements through business process and business model innovation. People management practices are found to be strongly correlated with both productivity and innovation. It has also been found that Spanish medium-sized firms already have a significant initial gap compared to those of other OECD countries not only in productivity, but also people management practices and digitization. The experts seem to agree on the key role of people management practices and that they should be a high priority for any firm seriously thinking about industry 4.0. This is not to say that strategy or leadership will not play a paramount role in any digital transformation, but to emphasize the fact that the normally-forgotten people management practices will be important enablers in this process. Originality/value: It is believed that this is a topic that has been mostly neglected in the I4.0 literature. In that sense, the findings of this paper could be relevant for small and medium-sized businesses embarking on the industry 4.0 journey. This will entail a significant investment of time and money and, if the key role of people management practices is not on the radar screen, it may have significant implications for the success of those ventures.
2020-03-05T15:34:24ZLlinas, DanielAbad Puente, JesúsPurpose: This paper wants to build the case for the key role of high-performance people management practices in the development of I4.0 in SMEs. The research upon which this paper is based wants to prove that the consolidation of those practices should be a priority for any company willing to embark in this journey. The paper deals specifically with medium-sized Spanish firms which, on top, are already having significant issues with digitization. Design/methodology/approach: The paper starts by digging into the literature to see how past technologies have impacted productivity, followed by a review of the material available on digitization and Industry 4.0. It moves on to explore the relationship between people management practices, productivity and innovation. Finally, the focus is placed on Spanish medium-sized companies, understanding their current levels of consolidation of high-performance people management practices as well as digitization. With all this information, several propositions are posited for validation using the Delphi methodology. Findings: I4.0 is, at its core, about productivity improvements through business process and business model innovation. People management practices are found to be strongly correlated with both productivity and innovation. It has also been found that Spanish medium-sized firms already have a significant initial gap compared to those of other OECD countries not only in productivity, but also people management practices and digitization. The experts seem to agree on the key role of people management practices and that they should be a high priority for any firm seriously thinking about industry 4.0. This is not to say that strategy or leadership will not play a paramount role in any digital transformation, but to emphasize the fact that the normally-forgotten people management practices will be important enablers in this process. Originality/value: It is believed that this is a topic that has been mostly neglected in the I4.0 literature. In that sense, the findings of this paper could be relevant for small and medium-sized businesses embarking on the industry 4.0 journey. This will entail a significant investment of time and money and, if the key role of people management practices is not on the radar screen, it may have significant implications for the success of those ventures.The intangible index in bank management
http://hdl.handle.net/2117/179302
The intangible index in bank management
Ruíz Rodríguez, Mª del Consuelo; Castilla Polo, Francisca
Purpose: Our research objective is to perform a descriptive analysis of the information on intangible assets disclosed by Spanish banks indexed on the IBEX 35 as a step prior to the creation of which allows us to eventually create a specific disclosure index for this type of content during 2010-2012, the most critical years of the crisis in Spain. Design/methodology: In a first section of the methodology, it has been carried out a content analysis using five categories that cover all the terms that were considered the most relevant in the literature on intangible assets: concepts of intellectual capital, human capital, structural capital, relational capital and usefulness of information. This information has been the basis for the design of an index by categories and global as a second part of the methodological design. Findings: Our results found that the disclosure level of Spanish financial entities in terms of intangibles is reduced with an aggregate index of intangible assets of 0.2698 (between 0 and 1). Although, within the categories proposed it can be highlighted the priority role of the usefulness information index followed by the relational and human capital indexes. Research limitations/implications: The study focuses on 2010 to 2012, which conditions and justifies the results obtained for a period of crisis such as the one analyzed. Practical implications: Our results confirm that the financial entities have not bet for the use of the disclosure of information on intangibles during the crisis despite their potential value in order to guarantee a competitive business performance. Social implications: Managers of financial institutions may have a comparative vision of the disclosure of intangibles and adopt future disclosure policies that consider the value of this information. Originality/value: As the main contribution, this paper incorporates the results of a specific index on intangibles (both globally and specifically for 5 categories) for financial institutions. Our resultsopen future lines of research that analyze why not use this information for competitive purposes and, specifically, to gain confidence in a context as difficult as that experienced in the years of crisis studied.
2020-03-05T15:17:38ZRuíz Rodríguez, Mª del ConsueloCastilla Polo, FranciscaPurpose: Our research objective is to perform a descriptive analysis of the information on intangible assets disclosed by Spanish banks indexed on the IBEX 35 as a step prior to the creation of which allows us to eventually create a specific disclosure index for this type of content during 2010-2012, the most critical years of the crisis in Spain. Design/methodology: In a first section of the methodology, it has been carried out a content analysis using five categories that cover all the terms that were considered the most relevant in the literature on intangible assets: concepts of intellectual capital, human capital, structural capital, relational capital and usefulness of information. This information has been the basis for the design of an index by categories and global as a second part of the methodological design. Findings: Our results found that the disclosure level of Spanish financial entities in terms of intangibles is reduced with an aggregate index of intangible assets of 0.2698 (between 0 and 1). Although, within the categories proposed it can be highlighted the priority role of the usefulness information index followed by the relational and human capital indexes. Research limitations/implications: The study focuses on 2010 to 2012, which conditions and justifies the results obtained for a period of crisis such as the one analyzed. Practical implications: Our results confirm that the financial entities have not bet for the use of the disclosure of information on intangibles during the crisis despite their potential value in order to guarantee a competitive business performance. Social implications: Managers of financial institutions may have a comparative vision of the disclosure of intangibles and adopt future disclosure policies that consider the value of this information. Originality/value: As the main contribution, this paper incorporates the results of a specific index on intangibles (both globally and specifically for 5 categories) for financial institutions. Our resultsopen future lines of research that analyze why not use this information for competitive purposes and, specifically, to gain confidence in a context as difficult as that experienced in the years of crisis studied.