2009, vol. 2, núm. 1
http://hdl.handle.net/2099/8099
2024-03-29T00:30:10ZFirst year reflections: basic guidelines and future directions
http://hdl.handle.net/2099/8232
First year reflections: basic guidelines and future directions
Simó Guzmán, Pep; Enache, Cristina Mihaela; Sallán Leyes, José María; Fernández Alarcón, Vicenç
This issue opens the second volume of the Journal of Industrial Engineering
and Management, and with this issue begins our second year of publication. The aim of
this editorial is to evaluate the 2008 activities, by presenting the members of the Editorial
Board and the reviewers of the journal, as well as by reflecting results of quality, prestige
and visibility of the journal, which are derived from the perception of the authors, who
have sent us their work. Finally, the main conclusions are drawn and future lines of
research for the second volume are presented.
2009-10-06T12:32:42ZSimó Guzmán, PepEnache, Cristina MihaelaSallán Leyes, José MaríaFernández Alarcón, VicençThis issue opens the second volume of the Journal of Industrial Engineering
and Management, and with this issue begins our second year of publication. The aim of
this editorial is to evaluate the 2008 activities, by presenting the members of the Editorial
Board and the reviewers of the journal, as well as by reflecting results of quality, prestige
and visibility of the journal, which are derived from the perception of the authors, who
have sent us their work. Finally, the main conclusions are drawn and future lines of
research for the second volume are presented.Competitive universities need to internationalize learning: perspectives from three European universities
http://hdl.handle.net/2099/8231
Competitive universities need to internationalize learning: perspectives from three European universities
Lara, Ana Maria; Stuart, Keith; Karpe, Jan; Faeskorn-Woyke, Heide; Poler Escoto, Raúl; Brotons, Rafael
The process of restructuring European universities in order to harmonize their
educational systems is rapidly approaching a key milestone as 2010 looms large on the
horizon. This paper describes an approach to the European Higher Education Area
(EHEA) based on a real case study of students that belong to five European Universities
(University of Burgos, Technical University of Valencia, University of Valladolid,
University of Basque Country and University of Applied Sciences Cologne). The objective
of this paper is two-fold: on the one hand, to analyze from the student’s point of view how
they value the restructuring of teaching as a result of the Bologna process and what are the
implications for students with regards to both their academic qualifications and their future
incorporation into the labour market; and, on the other hand, to deduce from the results
obtained recommendations which may help to guide teachers towards successful
internationalization and collaboration between interuniversity networks, as well as
achieving greater standards of quality within university teaching. Only this would permit an
environment in which students are capable of developing the necessary competences, and
put into practice learning outcomes.
The results show that students value communication, innovative proposals and
cooperation between universities; the internationalization of knowledge between universities has been positively accepted and this has motivated research to place a
stronger focus on this aspect; it impacts strongly on scientific productivity, improves the
quality of education offered by the teaching staff, and leads to greater student mobility.
This strategy is intrinsically linked to learning from local experiences shared by members
of the same university as well as from more global experiences made available through
inter-university networks. It implies being willing to listen, to communicate, to engage in
dialogue and means that we must seek to understand the potential contributions from
teachers, staff and students that make up each university.
2009-10-05T17:58:11ZLara, Ana MariaStuart, KeithKarpe, JanFaeskorn-Woyke, HeidePoler Escoto, RaúlBrotons, RafaelThe process of restructuring European universities in order to harmonize their
educational systems is rapidly approaching a key milestone as 2010 looms large on the
horizon. This paper describes an approach to the European Higher Education Area
(EHEA) based on a real case study of students that belong to five European Universities
(University of Burgos, Technical University of Valencia, University of Valladolid,
University of Basque Country and University of Applied Sciences Cologne). The objective
of this paper is two-fold: on the one hand, to analyze from the student’s point of view how
they value the restructuring of teaching as a result of the Bologna process and what are the
implications for students with regards to both their academic qualifications and their future
incorporation into the labour market; and, on the other hand, to deduce from the results
obtained recommendations which may help to guide teachers towards successful
internationalization and collaboration between interuniversity networks, as well as
achieving greater standards of quality within university teaching. Only this would permit an
environment in which students are capable of developing the necessary competences, and
put into practice learning outcomes.
The results show that students value communication, innovative proposals and
cooperation between universities; the internationalization of knowledge between universities has been positively accepted and this has motivated research to place a
stronger focus on this aspect; it impacts strongly on scientific productivity, improves the
quality of education offered by the teaching staff, and leads to greater student mobility.
This strategy is intrinsically linked to learning from local experiences shared by members
of the same university as well as from more global experiences made available through
inter-university networks. It implies being willing to listen, to communicate, to engage in
dialogue and means that we must seek to understand the potential contributions from
teachers, staff and students that make up each university.Analysis of gender differences in the perception of properties: an application for differential semantics
http://hdl.handle.net/2099/8230
Analysis of gender differences in the perception of properties: an application for differential semantics
Llinares Millán, Mª Carmen; Page, Alvaro
This paper presents the application of differential semantics to identify the
semantic space (structure) used by men and women to describe their perception of
properties on sale. 112 men and 43 women evaluated 112 images of flats on sale at the
time of the study in the city of Valencia (Spain) using 60 adjectives. The set of attributes or
variables which capture the user’s perception of a property in his own words (semantic
axes) was identified using factor analysis of principal components. The semantic space of a
property was described by 15 independent axes which explained 64% of the variability for
males and 17 axes which explained 72.3% of the variance for females. The connection
between the subject’s emotional response, expressed through the set of axes (15 for males
and 17 for females) and the global evaluation in terms of the purchase decision was
established. The results demonstrated significant differences in the variables used by both
genders to express their perception of a property on sale and the weight of these variables
on the purchase decision.
2009-10-05T14:34:11ZLlinares Millán, Mª CarmenPage, AlvaroThis paper presents the application of differential semantics to identify the
semantic space (structure) used by men and women to describe their perception of
properties on sale. 112 men and 43 women evaluated 112 images of flats on sale at the
time of the study in the city of Valencia (Spain) using 60 adjectives. The set of attributes or
variables which capture the user’s perception of a property in his own words (semantic
axes) was identified using factor analysis of principal components. The semantic space of a
property was described by 15 independent axes which explained 64% of the variability for
males and 17 axes which explained 72.3% of the variance for females. The connection
between the subject’s emotional response, expressed through the set of axes (15 for males
and 17 for females) and the global evaluation in terms of the purchase decision was
established. The results demonstrated significant differences in the variables used by both
genders to express their perception of a property on sale and the weight of these variables
on the purchase decision.Progress in airline distribution systems: the threat of new entrants to incumbent players
http://hdl.handle.net/2099/8229
Progress in airline distribution systems: the threat of new entrants to incumbent players
Sismanidou, Athina; Palacios, Miguel; Tafur, Javier
For decades, distribution has been a key ICT (Information and Communication
Technology) area for airlines and this sector has been dominated by four (now three)
Global Distribution Systems (GDSs) whose primacy has been threatened over the last four
years by a set of new players, the so called GDS New Entrants (GNEs). GNEs emerged
with the advent of the Internet and open source technology as ‘disintermediation’
facilitators and generated vast interest from airlines because they promised to reduce the
cost of distribution.
This paper explores the impact of ICTs on airlines with a focus on GDSs. It provides an
overview of the changing market dynamics, analyses the environment that led to the
appearance of GNEs and pinpoints the issues behind their until now failure to provide a
true alternative to the GDSs. This analysis complements existing academic research in that
it clarifies critical issues in the air travel distribution field and provides an overview of
current industry developments
2009-10-05T13:14:56ZSismanidou, AthinaPalacios, MiguelTafur, JavierFor decades, distribution has been a key ICT (Information and Communication
Technology) area for airlines and this sector has been dominated by four (now three)
Global Distribution Systems (GDSs) whose primacy has been threatened over the last four
years by a set of new players, the so called GDS New Entrants (GNEs). GNEs emerged
with the advent of the Internet and open source technology as ‘disintermediation’
facilitators and generated vast interest from airlines because they promised to reduce the
cost of distribution.
This paper explores the impact of ICTs on airlines with a focus on GDSs. It provides an
overview of the changing market dynamics, analyses the environment that led to the
appearance of GNEs and pinpoints the issues behind their until now failure to provide a
true alternative to the GDSs. This analysis complements existing academic research in that
it clarifies critical issues in the air travel distribution field and provides an overview of
current industry developmentsExploring the relationships among service quality features, perceived value and customer satisfaction
http://hdl.handle.net/2099/8228
Exploring the relationships among service quality features, perceived value and customer satisfaction
Ismail, Azman; Abdullah, Muhammad Madi Bin; Francis, Sebastian K.
The purpose of this paper is to explore the relationships among service quality
features (responsiveness, assurance, and empathy), perceived value and customer
satisfaction in the context of Malaysia. The empirical data are drawn from 102 members of
an academic staff of a Malaysian public institution of higher learning using a survey
questionnaire. The results indicate three important findings: firstly, the interaction between
perceived value and responsiveness was not significantly correlated with customer
satisfaction. Secondly, the interaction between perceived value and assurance also did not
correlate significantly with customer satisfaction. Thirdly, the interaction between
perceived value and empathy correlated significantly with customer satisfaction. Thus the
results demonstrate that perceived value had increased the effect of empathy on customer
satisfaction, but it had not increased the effect of responsiveness and assurance on
customer satisfaction. In sum, this study confirms that perceived value act as a partial
moderating variable in the service quality models of the organizational sample. In addition,
implications and limitations of this study, as well as directions for future research are
discussed.
2009-10-02T18:34:30ZIsmail, AzmanAbdullah, Muhammad Madi BinFrancis, Sebastian K.The purpose of this paper is to explore the relationships among service quality
features (responsiveness, assurance, and empathy), perceived value and customer
satisfaction in the context of Malaysia. The empirical data are drawn from 102 members of
an academic staff of a Malaysian public institution of higher learning using a survey
questionnaire. The results indicate three important findings: firstly, the interaction between
perceived value and responsiveness was not significantly correlated with customer
satisfaction. Secondly, the interaction between perceived value and assurance also did not
correlate significantly with customer satisfaction. Thirdly, the interaction between
perceived value and empathy correlated significantly with customer satisfaction. Thus the
results demonstrate that perceived value had increased the effect of empathy on customer
satisfaction, but it had not increased the effect of responsiveness and assurance on
customer satisfaction. In sum, this study confirms that perceived value act as a partial
moderating variable in the service quality models of the organizational sample. In addition,
implications and limitations of this study, as well as directions for future research are
discussed.Successive duopoly under moral hazard: Will incentive contracts persist?
http://hdl.handle.net/2099/8227
Successive duopoly under moral hazard: Will incentive contracts persist?
Fernández Olmos, Marta; Rosell Martínez, Jorge; Espitia Escuer, Manuel Antonio; Marín Vinuesa, Luz María
The central purpose of this paper is to examine the incentive contract as an
equilibrium phenomenon. We analyse a model of vertical differentiation in which we deal
with the strategic role of the competitor’s decisions in a successive duopoly. Is it better for
a processor to offer an incentive contract to an upstream producer or the spot market? We
determine the equilibrium of a game in which the processors simultaneously decide
whether to offer an incentive contract or to continue at the spot market to acquire their
input. Our results show that under successive duopoly, offering an incentive contract
constitutes the unique equilibrium solution, which highlights the incentive contract
persistence.
2009-10-02T18:16:38ZFernández Olmos, MartaRosell Martínez, JorgeEspitia Escuer, Manuel AntonioMarín Vinuesa, Luz MaríaThe central purpose of this paper is to examine the incentive contract as an
equilibrium phenomenon. We analyse a model of vertical differentiation in which we deal
with the strategic role of the competitor’s decisions in a successive duopoly. Is it better for
a processor to offer an incentive contract to an upstream producer or the spot market? We
determine the equilibrium of a game in which the processors simultaneously decide
whether to offer an incentive contract or to continue at the spot market to acquire their
input. Our results show that under successive duopoly, offering an incentive contract
constitutes the unique equilibrium solution, which highlights the incentive contract
persistence.The “Open Innovation” paradigm: A contingency perspective
http://hdl.handle.net/2099/8226
The “Open Innovation” paradigm: A contingency perspective
Torkkeli, Marko T.; Kock, Carl Joachim; Salmi, Pekka A. S.
The “open innovation” model is currently being touted as a superior path for
achieving long-term success. Rather than relying on their own, limited resources for
research and development in the traditional, closed invention system, firms are encouraged
to share knowledge across firm boundaries to enhance their innovative potential. Yet, such
sharing may also have adverse consequences by reducing the rarity of a firm’s inventions.
This paper accordingly attempts to identify and analyze the parameters that determine
whether open or closed types of innovation management are most appropriate for a given
firm. Following a contingency perspective, we examine these determinants as various
internal and external constraints (situational factors). More specifically, applying concepts
related to absorptive capacity, complementary resources, game theory and others, we
derive testable propositions and provide case study evidence regarding the value generating
properties of open innovation.
2009-10-02T17:08:12ZTorkkeli, Marko T.Kock, Carl JoachimSalmi, Pekka A. S.The “open innovation” model is currently being touted as a superior path for
achieving long-term success. Rather than relying on their own, limited resources for
research and development in the traditional, closed invention system, firms are encouraged
to share knowledge across firm boundaries to enhance their innovative potential. Yet, such
sharing may also have adverse consequences by reducing the rarity of a firm’s inventions.
This paper accordingly attempts to identify and analyze the parameters that determine
whether open or closed types of innovation management are most appropriate for a given
firm. Following a contingency perspective, we examine these determinants as various
internal and external constraints (situational factors). More specifically, applying concepts
related to absorptive capacity, complementary resources, game theory and others, we
derive testable propositions and provide case study evidence regarding the value generating
properties of open innovation.Vendor managed forecasting: A case study of small enterprise
http://hdl.handle.net/2099/8225
Vendor managed forecasting: A case study of small enterprise
Borade, Atul; Bansod, Satish
Enterprises use supply chain management practices for improving business or
supply chain performance. It is observed that supply chain technologies like VMI are now
becoming an integral part of enterprise’s strategy. Even small and medium enterprises can
adopt this practice and improve the performance of supply chain. This paper discusses
vendor managed forecasting with the help of case study. It shows how a small enterprise
improves supply chain performance by using demand related information obtained from
retailer. The results obtained in the study shows that vendor managed forecasting in supply
chain reduces the demand variation and improves inventory management significantly.
2009-10-01T16:42:26ZBorade, AtulBansod, SatishEnterprises use supply chain management practices for improving business or
supply chain performance. It is observed that supply chain technologies like VMI are now
becoming an integral part of enterprise’s strategy. Even small and medium enterprises can
adopt this practice and improve the performance of supply chain. This paper discusses
vendor managed forecasting with the help of case study. It shows how a small enterprise
improves supply chain performance by using demand related information obtained from
retailer. The results obtained in the study shows that vendor managed forecasting in supply
chain reduces the demand variation and improves inventory management significantly.The roles of communication process for an effective lean manufacturing implementation
http://hdl.handle.net/2099/8224
The roles of communication process for an effective lean manufacturing implementation
Puvanasvaran, Perumal; Megat, Hamdan; Hong, Tang Sai; Razali, Muhamad Mohd.
Many companies are implementing lean manufacturing concept in order to
remain competitive and sustainable, however, not many of them are successful in the
process due to various reasons. Communication is an important aspect of lean process in
order to successfully implement lean manufacturing. This paper determines the roles of
communication process in ensuring a successful implementation of leanness in
manufacturing companies. All the information of lean manufacturing practices and roles of
communication in the implementation were compiled from related journals, books and
websites. A study was conducted in an aerospace manufacturing in Malaysia. A five-point
scale questionnaire is used as the study instrument. These questionnaires were distributed
to 45 employees working in a kitting department and to 8 top management people. The
results indicate that the degree of leanness were moderate.
2009-10-01T16:03:47ZPuvanasvaran, PerumalMegat, HamdanHong, Tang SaiRazali, Muhamad Mohd.Many companies are implementing lean manufacturing concept in order to
remain competitive and sustainable, however, not many of them are successful in the
process due to various reasons. Communication is an important aspect of lean process in
order to successfully implement lean manufacturing. This paper determines the roles of
communication process in ensuring a successful implementation of leanness in
manufacturing companies. All the information of lean manufacturing practices and roles of
communication in the implementation were compiled from related journals, books and
websites. A study was conducted in an aerospace manufacturing in Malaysia. A five-point
scale questionnaire is used as the study instrument. These questionnaires were distributed
to 45 employees working in a kitting department and to 8 top management people. The
results indicate that the degree of leanness were moderate.A logistic approximation to the cumulative normal distribution
http://hdl.handle.net/2099/8223
A logistic approximation to the cumulative normal distribution
Bowling, Shannon R.; Khasawneh, Mohammad T.; Kaewkuekool, Sittichai; Cho, Byung Rae
This paper develops a logistic approximation to the cumulative normal
distribution. Although the literature contains a vast collection of approximate functions for
the normal distribution, they are very complicated, not very accurate, or valid for only a
limited range. This paper proposes an enhanced approximate function. When comparing
the proposed function to other approximations studied in the literature, it can be observed
that the proposed logistic approximation has a simpler functional form and that it gives
higher accuracy, with the maximum error of less than 0.00014 for the entire range. This is,
to the best of the authors’ knowledge, the lowest level of error reported in the literature.
The proposed logistic approximate function may be appealing to researchers, practitioners
and educators given its functional simplicity and mathematical accuracy
2009-10-01T15:39:09ZBowling, Shannon R.Khasawneh, Mohammad T.Kaewkuekool, SittichaiCho, Byung RaeThis paper develops a logistic approximation to the cumulative normal
distribution. Although the literature contains a vast collection of approximate functions for
the normal distribution, they are very complicated, not very accurate, or valid for only a
limited range. This paper proposes an enhanced approximate function. When comparing
the proposed function to other approximations studied in the literature, it can be observed
that the proposed logistic approximation has a simpler functional form and that it gives
higher accuracy, with the maximum error of less than 0.00014 for the entire range. This is,
to the best of the authors’ knowledge, the lowest level of error reported in the literature.
The proposed logistic approximate function may be appealing to researchers, practitioners
and educators given its functional simplicity and mathematical accuracy