Vote-by-Phone: an investigation of a usable and accessible IVR voting system

Carregant...
Miniatura
El pots comprar en digital a:
El pots comprar en paper a:

Projectes de recerca

Unitats organitzatives

Número de la revista

Títol de la revista

ISSN de la revista

Títol del volum

Col·laborador

Editor

Tribunal avaluador

Realitzat a/amb

Càtedra / Departament / Institut

Tipus de document

Article

Data publicació

Editor

Càtedra d'Accessibilitat (CATAC)

Part de

Condicions d'accés

Accés obert

item.page.rightslicense

Creative Commons
Aquesta obra està protegida pels drets de propietat intel·lectual i industrial corresponents. Llevat que s'hi indiqui el contrari, els seus continguts estan subjectes a la llicència de Creative Commons: Reconeixement-NoComercial 4.0 Internacional

Assignatures relacionades

Assignatures relacionades

Datasets relacionats

Datasets relacionats

Projecte CCD

Abstract

One of the main goals of the Help America Vote Act (HAVA) was to ensure that voters with disabilities could vote independently. However, the current state of most voting methods does not allow for independent voting for everyone. In response to this issue, we tested a remote IVR voting system developed by Holmes and Kortum (2013), with an added audio speed adjustment feature and synthetic voice to increase usability and accessibility, especially for visually impaired voters (Piner, 2011). The focus of this research was to examine the viability and usability of the IVR voting system as an accessible voting platform for visually impaired voters. The system was tested by users with and without visual impairments, and usability was measured using the three ISO 9241-11 usability metrics (ISO 9241-11, 1998) of efficiency (time to complete a ballot), effectiveness (accuracy), and satisfaction (subjective usability). Results indicate that the IVR voting system could be a viable voting alternative to other established voting methods, with similar performance among sighted and visually impaired users.

Descripció

Document relacionat

Citació

Holmes, Danae; Kortum, Philip. Vote-by-Phone: an investigation of a usable and accessible IVR voting system. "JACCES: Journal of accessibility and design for all", 30 Novembre 2016, vol. 6, núm. 2, p. 102-124.

Ajut

Forma part

Dipòsit legal

ISBN

ISSN

2013-7087

Versió de l'editor

Altres identificadors

Referències