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    • Knowledge Management as a Tool for Improving Business Processes: An Action Research Approach 

      Martínez Martínez, Aurora; Cerdá Suárez, Luis Manuel; Sánchez Montero, Roberto; Asensio del Arco, Eva (OmniaScience, 2018-04)
      Open Access
      Purpose: The aim of this study is to investigate the importance of Knowledge Management as a tool for improving business processes in a different context from the industrial organizations, as an archaeological museum. ...