Now showing items 1-3 of 3

  • A framework for benchmarking public websites in the labour sector 

    Salvador Vallès, Ramon; Maggiolini, Piercarlo; Fugini, Maria Grazia (2017-05-03)
    Article
    Open Access
    A framework related to how to be nchmark public websites in the labour sector is proposed using a pproaches coming from eGovernment. A methodological approach to benchmark these sites is presented consisting of a set of ...
  • How to benchmark public e-services. Case study: SEPE 

    Peró Gala, Alvaro (Universitat Politècnica de Catalunya, 2013-07)
    Master thesis (pre-Bologna period)
    Open Access
    There are so many different opinions about how to evaluate effectively e-services and how to group them. Many studies on service quality and e-service quality have been conducted, and different scales have already been ...
  • How to benchmark public e-services in the labour sector? 

    Garcia Berned, David (Universitat Politècnica de Catalunya, 2013-07)
    Master thesis (pre-Bologna period)
    Open Access
    Through this paper a study about Information and Communication Technologies applied to the labour sector will be carried out. Specifically, it will be focused on the Catalan Employment Service and a final benchmark with ...