Browsing by Author "Mastrogiacomo, Luca"

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    • SMART-QUAL: A dashboard for quality measurement in higher education institutions 

      Adot Giménez, Esther; Akhmedova Usacheva, Anna; Alvelos, Helena Maria Pereira Pinto Dourado; Barbosa Pereira, Sofia; Berbegal Mirabent, Jasmina; Cardoso, Sónia; Domingues, Pedro; Franceschini, Fiorenzo; Gil Doménech, Maria Dolors; Machado, Ricardo; Augusto Maisano, Domenico; Marimon Viadiu, Frederic; Mas Machuca, Marta; Mastrogiacomo, Luca; Melo, Ana I. (2022-12-01)
      Article
      Open Access
      Purpose The paper aims to define a dashboard of indicators to assess the quality performance of higher education institutions (HEI). The instrument is termed SMART-QUAL. Design/methodology/approach Two sources were used ...