Browsing by Author "Khairiah, Soehod"
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The role of patron dining experience and emotions on relationship quality in chain restaurant industry
Ying, Tuan Lo; Siti, Rahmah Awang; Ahmad, Jusoh; Khalil, Md Nor; Khairiah, Soehod (OmniaScience, 2018-10)
Article
Open AccessP u r p o s e: This paper investigates the role of patron dining experience (PDE) and emotions on relationship quality in the chain restaurant industry. Design/methodology: Stratified random sampling method was used where ...