Now showing items 1-2 of 2

  • Advising on academic quality: ready with numbers 

    Herrera, Maria Inés; Mar Molinero, Cecilio (Institut d'Organització i Control de Sistemes Industrials, 2004-02)
    External research report
    Open Access
    Degree validation is a delicate business. Validation teams have to ensure that the institution or the degree being validated meets academic quality standards. Often this means standards in two different countries with ...
  • Missed appointments at a NHS dental practice 

    Herrera, Maria Inés; Mar Molinero, Cecilio (Institut d'Organització i Control de Sistemes Industrials (UPC), 2004-02)
    External research report
    Open Access
    Missed appointments create many problems in dental practices, as those patients who fail to turn up deprive other patients of an opportunity for treatment. This paper reports on a study of failures to attend appointments ...