Browsing by Author "Herrera, Maria Inés"

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    • Advising on academic quality: ready with numbers 

      Herrera, Maria Inés; Mar Molinero, Cecilio (Institut d'Organització i Control de Sistemes Industrials, 2004-02)
      Research report
      Open Access
      Degree validation is a delicate business. Validation teams have to ensure that the institution or the degree being validated meets academic quality standards. Often this means standards in two different countries with ...

    • Missed appointments at a NHS dental practice 

      Herrera, Maria Inés; Mar Molinero, Cecilio (Institut d'Organització i Control de Sistemes Industrials (UPC), 2004-02)
      Research report
      Open Access
      Missed appointments create many problems in dental practices, as those patients who fail to turn up deprive other patients of an opportunity for treatment. This paper reports on a study of failures to attend appointments ...