• Anàlisi i implementació d'Open ERP 

    Gegúndez Femenía, Eduard (Universitat Politècnica de Catalunya, 2012)
    Proyecto/Trabajo final de carrera
    Acceso restringido por acuerdo de confidencialidad
  • Development of improvement initiatives in an ICT department. 

    Golo, Hagan Dennis; Popov, Dimitar (Universitat Politècnica de Catalunya, 2014-06-27)
    Projecte Final de Màster Oficial
    Acceso restringido por decisión del autor
    [ABSTRACT] The main goal of this thesis is to study processes in an ICT department of Barcelona Airport and propose some solutions for improvement based on data collected and analyzed. The improvement follows the concept ...
  • Proposal of a Lean Six Sigma methodology implementation in a service process 

    Barillas Ramírez, José Ramón (Universitat Politècnica de Catalunya, 2014-03-28)
    Projecte Final de Màster Oficial
    Acceso abierto
    [ANGLÈS] The main goal of this study is to propose improvements for processes in a Service Department of an ERP company, using the perspective of the Lean Six Sigma, which could reduce significantly the time in solving ...