Browsing by Subject "Desplegament de la funció de qualitat"

Now showing items 1-4 of 4

    • Application of QFD methodology to improve the conception of a rack 

      Lombarte Ros, Gerard (Universitat Politècnica de Catalunya / Universidade de Sao Paulo, 2011)
      Master thesis
      Open Access
      This project aims to study the redesign of a standard rack of a company in order to achieve improvements through the implementation of the tool named Quality Function Deployment (QFD). This tool is used in the informational ...

    • Evaluating online customer data helpfulness to set targets: a QFD perspective 

      Vendrell Fernández, Laia (Universitat Politècnica de Catalunya, 2018)
      Master thesis
      Open Access
      Covenantee:   Luleå tekniska universitet
      Retrieving knowledge and useful information from customers is crucial to develop customer-focused products and maintain the market share. With the rapid growth of the Internet, the ability of users to create and publish ...

    • Evaluating online customer data helpfulness to set targets: a QFD perspective 

      Cambra Obach, Maria (Universitat Politècnica de Catalunya, 2018)
      Master thesis
      Open Access
      Covenantee:   Luleå tekniska universitet
      Retrieving knowledge and useful information from customers is crucial to develop customer-focused products and maintain the market share. With the rapid growth of the Internet, the ability of users to create and publish ...

    • Integrating Kano Model and Quality Function Deployment for designing service in hospital front office 

      Priyono, Anjar; Yulita, Andina (OmniaScience, 2017-12)
      Article
      Open Access
      Purpose: The aims of this study are twofold: first, it attempts to investigate service attributes in a hospital front office; and second, to identify strategies to improve those service attributes. Design/methodology: ...