Ara es mostren els items 17-19 de 19

  • Reviewing customer value literature: Comparing and contrasting customer values perspectives 

    Paananen, Aija; Seppänen, Marko (Intangible Capital, 2013-11)
    Accés obert
    Purpose: The paper provides a comprehensive and up-to-date literature review of customer value concepts and distinguishes complex customer value from the various perspectives. It structures the themes and dimensions between ...
  • Servei d’Informació i Atenció a l’estudiantat de l’ETSEIB 

    Royo, Rosa M.; Oriol, Carles; Duarte, Patricia (2009-06)
    Report de recerca
    Accés obert
  • SLA-based resource management and allocation 

    Guitart Fernández, Jordi; Macías Lloret, Mario; Rana, Omer; Wieder, Philipp; Yahyapour, Ramin; Ziegler, Wolfgang (John Wiley & Sons, 2009-11)
    Capítol de llibre
    Accés restringit per política de l'editorial
    The aim of the chapter is to describe how service-level agreements (SLAs) could be utilized to provide the basis for resource trading based on economic models. SLAs enable a service user to identify their requirements, ...