Exploració per autor "Ayupp, Kartinah"
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Empowerment: hotel employees’ perspective
Ayupp, Kartinah; Chung, Then Hsiao (School of Industrial and Aeronautic Engineering of Terrassa (ETSEIAT). Universitat Politècnica de Catalunya (UPC), 2010-12)
Article
Accés obertAn empowered worker is a knowledgeable worker. Thus, the aims of this study were to examine how empowerment is perceived by the front-line hotel employees and secondly, to identify the factors affecting empowerment within ...