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This document is the final report produced by the “Team Nobiskrug” of the European Project
Semester 2013 in Kiel/Germany. Within the project, the team consisting of four international
bachelor students conducted a project for Nobiskrug GmbH. Nobiskrug is one of the leading
manufacturers of mega yachts, which includes yachts larger than 60m.
The group were presented with a problem from the Warranty and Aftersales department
within the company, to which they were required to produce a solution. The initial problem
with the previous system regarding aftersales activities was that the workflows lacked clear
definition and due to the missing structure, therefore the process documentation was
ineffective. The aim of the project was to develop a web-based tool to improve processes
regarding warranty and aftersales services.
With the time given, the team aimed to develop a specification book in order to aid the
company in their collaboration with the provider responsible of producing and programming
the tool. The project team were present to support Nobiskrug in their primary phase of setting
up the tool, aiding their decisions and producing a secure base for the future.
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