Customer’s involvement by giving feedback to increase the customer relationship
Tutor / director / evaluatorKerschenbauer, Jochen
Document typeBachelor thesis
Rights accessOpen Access
This document is an extended research of how the feedback can make a business successful. Studying the sport’s feedback the reader could find the analysis of the most important applications in the American football league, the quantification of the European football market size and also four interviews with media and teams from Spain. By reading this report the user would have a deep knowledge in the sport’s feedback world.