Identificação de problemas em processos de negócio usando a modelagem de processos em BPMN e a árvore de realidade atual da toc
Tutor / director / avaluadorCarvalho Cardoso, Vinícius
Tipus de documentTreball Final de Grau
Condicions d'accésAccés obert
The work consists in the identification of core-problems of the business processes in an analysis unit of the metal-mechanical Brazilian corporation USIMECA. The business process modeling notation BPMN, of BPM methodology, and the Current Reality Tree, of the Theory of Constrains TOC, are used to identify the problems. First a preliminary literature overview of process modeling in the BPM discipline and of the Theory of Constrains (TOC) from which the problem and objectives of the present work can be defined is carried out. With the objectives set, the project continues with a second comprehensive literature review of modeling business processes in BPMN and the Current Reality Tree of the TOC. Having gathered all information needed for the identification of problems, the application of all knowledge gathered to the warehouse of the USIMECA proceeds. The process modeling with BPMN helps to document the processes in the warehouse by obtaining information of them and by modeling them. While the searching out of information is done, the quotidian problems are recognized. They are the base knowledge to create the CRT. The inner-problems of the USIMECA’s warehouse are obtained from the construction of the CRT. Finally, the work is concluded identifying the core-problems of the warehouse processes and reaching the specific objectives of the project.
MatèriesIndustrial productivity -- Mathematical models, Process control -- Mathematical models, Productivitat industrial -- Models matemàtics, Control de processos -- Models matemàtics
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