This paper compiles and unifies the literature about turnover, organizational unlearning and especially, organizational forgetting. From this departure, the researchers propose a pilot study: An inductive research in order to identify the
factors that affect organizational forgetting. To achieve this goal, the researchers have carried out a literature review of the topic in depth and an empirical study based on the analysis of a
set of interviews in the field of university education, more specifically, in a whole university department. This paper presents the methodology, the results and the conclusions of this pilot study. The final objective of this research is to present a framework about the factors that influence organizational forgetting when turnover takes place.
CitationFernandez, V.; Suñe, A. Organizational forgetting in higher education. A: International Conference on Industrial Engineering and Industrial Management. "3rd International Conference on Industrial Engineering and Industrial Management. XIII Congreso de Ingeniería de Organización". Barcelona-Terrassa: 2009, p. 619-626.
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