Organizational forgetting and its causes: an empirical research
Tipus de documentArticle
Condicions d'accésAccés obert
Purpose – To determine the impact of organizational forgetting on knowledge-intensive firms and the circumstances in which the loss of distinctive knowledge takes place. Design/methodology/approach – The empirical research consisted of a qualitative proposal based on two case studies in Higher ducation involving situations of organizational forgetting. Findings – A framework for conceptualising organizational forgetting. Moreover, the results of the case study analysis include a categorization of organizational forgetting and a set of propositions about their causes. Originality/value – Scientific research on knowledge management has focused on the processes of knowledge creation, use and transfer, but has devoted little attention to the processes of knowledge degradation and destruction.
Publisher version: http://www.emeraldinsight.com/Insight/viewContentItem.do;jsessionid=392AD5D673675B7C0A8736833B368847?contentType=Article&contentId=1817025
CitacióFernandez, V.; Suñe, A. Organizational forgetting and its causes: an empirical research. "Journal of organizational change management", 01 Octubre 2009, vol. 22, núm. 6, p. 620-634.
Versió de l'editorhttp://www.emeraldinsight.com/10.1108/09534810910997032