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dc.contributor.authorPastor Moreno, Rafael
dc.contributor.authorOlivella Nadal, Jordi
dc.contributor.otherUniversitat Politècnica de Catalunya. Institut d'Organització i Control de Sistemes Industrials
dc.date.accessioned2009-12-04T09:08:12Z
dc.date.available2009-12-04T09:08:12Z
dc.date.created2008-01
dc.date.issued2008-01
dc.identifier.citationPastor, R.; Olivella, J. "Selecting and adapting weekly work schedules with working time accounts: a case of a retail clothing chain". European Journal of Operational Research, 2008, Vol. 184, No. 1, p. 1-12.
dc.identifier.issn0377-2217
dc.identifier.urihttp://hdl.handle.net/2117/6080
dc.description.abstractA case of selection and adaptation of weekly work schedules is presented. Weekly work schedules in two franchises of an important retail clothing chain have to be established. Working time accounts are used: each week, an employee can owe the company a certain number of hours or vice versa. Nevertheless, over a certain threshold, the hours have to be paid for by the company and the account balance returns to zero. A minimum and desired level of capacity of employees is contemplated. Hierarchically, the planned capacity must attempt to reach the minimum level; then it must fit a desired level as much as possible. At present, the task of allocation and the final adjustment of schedules is done manually, which is difficult, ineffective and often inaccurate. The procedure proposed is divided into two phases. Firstly, a work schedule, selected from a list, is assigned to each worker; a mixed linear program, followed by a local optimization process, is used. In the second phase, the work schedules are modified according to predefined rules: if there is a surplus of capacity, work schedules are reduced, and if there is a shortage, work schedules are extended. The company considers the results to be satisfactory.
dc.format.extent18 p.
dc.language.isoeng
dc.publisherElsevier
dc.subjectÀrees temàtiques de la UPC::Economia i organització d'empreses::Direcció d'operacions
dc.subject.lcshHours of labor
dc.subject.otherOR in manpower planning
dc.subject.otherWorkforce planning
dc.subject.otherWork scheduling
dc.subject.otherCase study
dc.subject.otherInvestigación operativa en planificación de la mano de obra
dc.subject.otherInvestigació operativa en la planificació de la mà d'obra
dc.subject.otherPlanificación de plantillas
dc.subject.otherPlanificació de plantilles
dc.subject.otherPlanificación del trabajo
dc.subject.otherPlanificació del treball
dc.subject.otherEstudio de caso
dc.subject.otherEstudi de cas
dc.titleSelecting and adapting weekly work schedules with working time accounts: a case of a retail clothing chain
dc.typeArticle
dc.subject.lemacProducció -- Organització
dc.contributor.groupUniversitat Politècnica de Catalunya. EOLI - Enginyeria d'Organització i Logística Industrial
dc.description.peerreviewedPeer Reviewed
dc.relation.publisherversionhttp://dx.doi.org/10.1016/j.ejor.2006.10.028
dc.rights.accessOpen Access
local.personalitzacitaciotrue


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