The airline industry is constantly subject to the search of new
methods in order to increase efficiency, profitability, and customer satisfaction.
Since airlines only generate revenue when their airplanes are on the air, the time
they spend at the airports should be the shortest possible. Hence, the airplane
turnaround time becomes a process which airlines pay special attention on. The
boarding process has a very important role, since it is one of the significant
elements of the turnaround time, and a slow boarding process might lead to
many kinds of problems to the airline, from financial issues to customer
complaints. This paper analyzes the major interferences among the passengers
that cause delays in boarding times, and after comparing the different aircraft
boarding strategies, it proposes the most efficient strategy.
CitationMas, S. [et al.]. A simulation study regarding different aircraft boarding strategies. A: "Modeling and simulation in engineering, economics, and management: International Conference, MS 2013 Castellón de la Plana, Spain, June 6-7, 2013 : proceedings". Springer, 2013, p. 145-152.
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