On the design of a survey to measure effective communication in building

Abstract

Although effective communication is identified as a key indicator of project performan ce, communication aspects on contractors’ evaluation are not yet included. This paper aims to review the most relevant contributions on the specific literature in order to design a survey to test for the parameters that affect effective communication among Construction Agents (CA), i.e. PM’s, builder, designer and other professionals participants, during the construction process of the project. The survey will be based on the experience and perceptions of the corresponding professionals in Spain. The availa bility of these par ameters is crucial and it represents basic information for developing procedures and tools for the evaluation and selection management of CAs.