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dc.contributor.authorMendes, Alcindo
dc.contributor.authorLopez-Valeiras, Ernesto
dc.contributor.authorLunkes, Rogerio Joao
dc.date.accessioned2017-11-15T18:44:08Z
dc.date.available2017-11-15T18:44:08Z
dc.date.issued2017-10
dc.identifier.citationMendes, A.; Lopez-Valeiras, E.; Lunkes, R. J. Pluralistic ignorance: Conceptual framework, antecedents and consequences. "Intangible Capital", Octubre 2017, vol. 13, núm. 4, p. 781-804.
dc.identifier.issn1697-9818
dc.identifier.urihttp://hdl.handle.net/2117/110719
dc.description.abstractPurpose: The aim of this paper is to present, in an integrated manner, the knowledge acquired about pluralistic ignorance in the fields of social psychology, sociology and business. Particularly, to identify the factors that work as antecedents of pluralistic ignorance, as well as its consequences, in various research contexts. Design/methodology: This integrative study on pluralistic ignorance was conducted with the Proknow-C method, which allows the construction of knowledge through a structured process of search and identification of a bibliographic portfolio. Findings: The major results include the literature review and the identification of research networks such as Allport, O'Gorman, Shamir and Miller in the field social psychology and Harvey, Buckley and Halbesleben in organizations. A systemic analysis showed how pluralistic ignorance is formed, and clarified the difference between perceptual and inferential ignorance. The systemic analysis resulted in a model with seven social comparison errors that can be seen as antecedents of ignorance and a framework with its consequences, divided into three categories: people's attitude, people's behavior and organizational capabilities. Research limitations/implications: As with every research review, identification and review of the literature depend on the authors' world view. One of the difficulties in researching pluralistic ignorance is that it is studied in different areas of knowledge and from different perspectives. Originality/value: The knowledge acquired throughout more than eight decades of research on pluralistic ignorance is fragmented into different perspectives. However, what was shown by the systemic analysis of the literature is that studies are more often geared toward psychosocial issues and it is still not very well known how the causes and consequences of pluralistic ignorance interact with the management processes in the organizational environment. This review presents a model for guiding the process of formation of pluralistic ignorance and a guiding framework for future research, as far as its consequences are concerned.
dc.format.extent24 p.
dc.language.isoeng
dc.publisherOmniaScience
dc.rightsAttribution-NonCommercial 3.0 Spain
dc.rights.urihttp://creativecommons.org/licenses/by-nc/3.0/es/
dc.subjectÀrees temàtiques de la UPC::Economia i organització d'empreses::Gestió i direcció::Recursos humans
dc.subject.lcshOrganizational behavior
dc.subject.lcshSocial comparison
dc.subject.lcshIgnorance (Theory of knowledge)
dc.subject.otherPluralistic ignorance
dc.subject.otherAttitude
dc.subject.otherBehavior
dc.subject.otherOrganizational capabilities
dc.subject.otherSocial comparison errors
dc.titlePluralistic ignorance: Conceptual framework, antecedents and consequences
dc.typeArticle
dc.subject.lemacConducta organitzacional
dc.subject.lemacComparació (Psicologia)
dc.subject.lemacIgnorància (Teoria del coneixement) -- Aspectes socials
dc.identifier.doi10.3926/ic.1063
dc.identifier.dlB-33375-2004
dc.description.peerreviewedPeer Reviewed
dc.rights.accessOpen Access
local.citation.publicationNameIntangible Capital
local.citation.volume13
local.citation.number4
local.citation.startingPage781
local.citation.endingPage804


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