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dc.contributor.authorBasu, Rana
dc.contributor.authorUpadhyay, Parijat
dc.contributor.authorDas, Manik C.
dc.contributor.authorDan, Pranab K.
dc.date.accessioned2012-10-31T11:22:24Z
dc.date.available2012-10-31T11:22:24Z
dc.date.issued2012-04
dc.identifier.citationBasu, Rana [et al.]. An approach to identify issues affecting ERP implementation in Indian SMEs. "Journal of Industrial Engineering and Management", Abril 2012, vol. 5, núm. 1, p. 133-154.
dc.identifier.issn2013-0953
dc.identifier.urihttp://hdl.handle.net/2099/12684
dc.description.abstractPurpose: The purpose of this paper is to present the findings of a study which is based on the results of a comprehensive compilation of literature and subsequent analysis of ERP implementation success issues in context to Indian Small and Medium scale Enterprises (SME’s). This paper attempts to explore the existing literature and highlight those issues on ERP implementation and further to this the researchers applied TOPSIS (Technique for order preference by similarity to ideal solution) method to prioritize issues affecting successful implementation of ERP. Design/methodology/approach: Based on the literature review certain issues leading to successful ERP implementation have been identified and to identify key issues Pareto Analysis (80-20 Rule) have been applied. Further to extraction of key issues a survey based on TOPSIS was carried out in Indian small and medium scale enterprises. Findings: Based on review of literature 25 issues have been identified and further Pareto analysis has been done to extract key issues which is further prioritized by applying Topsis method. Research limitations/implications: Beside those identified issues there may be other issues that need to be explored. There is scope to enhance this study by taking into consideration different type of industries and by extending number of respondents. Practical implications: By identifying key issues for SMEs, managers can better prioritize issues to make implementation process smooth without disruption. ERP vendors can take inputs from this study to change their implementation approach while targeting small scale enterprises. Originality/value: There is no published literature available which followed a similar approach in identification of the critical issues affecting ERP in small and mid-sized companies in India or in any developing economy
dc.format.extent22 p.
dc.language.isoeng
dc.publisherSchool of Industrial and Aeronautic Engineering of Terrassa (ETSEIAT). Universitat Politècnica de Catalunya (UPC)
dc.rightsAttribution-NonCommercial 3.0 Spain
dc.rights.urihttp://creativecommons.org/licenses/by-nc/3.0/es/
dc.subject.lcshManagement information systems
dc.subject.lcshSmall business -- India
dc.subject.otherImplementation, ERP, Small and medium scale enterprise, Pareto analysis, Topsis, India
dc.subject.otherEnterprise Resource Planning
dc.titleAn approach to identify issues affecting ERP implementation in Indian SMEs
dc.typeArticle
dc.subject.lemacSistemes d'informació per a la gestió
dc.subject.lemacEmpreses petites i mitjanes -- India
dc.identifier.dlB-28744-2008
dc.description.peerreviewedPeer Reviewed
dc.rights.accessOpen Access
local.citation.authorBasu, Rana; Upadhyay, Parijat; Das, Manik C.; Dan, Pranab K.
local.citation.publicationNameJournal of Industrial Engineering and Management
local.citation.volume5
local.citation.number1
local.citation.startingPage133
local.citation.endingPage154


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