The project aims to develop a guide to help outsourcing services through the
study of the flexibility of companies employing outsourcing services to adapt to
constantly changing market.
The first part is a brief description of the objectives, methodologies used and their
main applications, and project scope.
The second part focuses on the current state of companies in Spain that use
outsourcing services, the main problems they face. Reference is also made of this
phenomenon in the European context. It gives a detailed description of the legal
procedures that apply to the recruitment of outsourcing services, referring to the
two parties (contractor and supplier).
The third part refers to improvement tools applied. Business intelligence trying to
get a new design, based on collaboration, ethics and corporate responsibility of all
parts involved (supplier and costumer). The legal tool itself is a benchmarking to
set general conditions and regulations regarding the hiring that is done in different
Finally, this study is to achieve an outsourcing model that combines different
types of contracts, examines the possibility of sharing resources with other
companies, etc. It will also analyze the use of outsourced services flexibly to meet
the basic needs (core-semi core), how to keep independent organizations, with
the physical transfer of the activity. Increase the flexibility of external services to
satisfy the needs of production and market fluctuations.
Projecte del programa Erasmus elaborat a Nottingham Trent University
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