Exploració per autor "Herrera, Maria Inés"
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Advising on academic quality: ready with numbers
Herrera, Maria Inés; Mar Molinero, Cecilio (Institut d'Organització i Control de Sistemes Industrials, 2004-02)
Report de recerca
Accés obertDegree validation is a delicate business. Validation teams have to ensure that the institution or the degree being validated meets academic quality standards. Often this means standards in two different countries with ... -
Missed appointments at a NHS dental practice
Herrera, Maria Inés; Mar Molinero, Cecilio (Institut d'Organització i Control de Sistemes Industrials (UPC), 2004-02)
Report de recerca
Accés obertMissed appointments create many problems in dental practices, as those patients who fail to turn up deprive other patients of an opportunity for treatment. This paper reports on a study of failures to attend appointments ...