Exploració per autor "Huertas Garcia, Rubén"

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    • Using statistical design experiment methodologies to identify customers' needs 

      Huertas Garcia, Rubén; Consolación Segura, Carolina María (2009-01)
      Article
      Accés restringit per política de l'editorial
      Customer satisfaction has become one of the main objectives in all areas of business, especially the tourist trade. One of the most difficult problems is to know how to obtain this satisfaction, which involves identifying ...