Exploració per tema "Business logistics -- Quality control"
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Service requirement for terminal delivery: an empirical study from the perspective of online shoppers
(School of Industrial and Aeronautic Engineering of Terrassa (ETSEIAT). Universitat Politècnica de Catalunya (UPC), 2013-12)
Article
Accés obertTo investigate customer’s service requirement for parcel delivery, combining with theoretical analysis and empirical test, a measuring model of customer service requirement was proposed for terminal delivery. Based on ...